"Regardless of age, regardless of position, regardless of the business we happen to be in, all of us need to understand the importance of branding. We are CEOs of our own companies: Me, Inc. To be in business today, our most important job is to be head marketer for the brand called You."
"Leaders don't create followers, they create more leaders."
"If a window of opportunity appears, don't pull down the shade."
"Almost all quality improvement comes via simplification of design, manufacturing... layout, processes, and procedures."
